About Us

Who we are

GetPlus AI (www.getplus.ai) is a third-party top-up service for ChatGPT Plus and Pro. We help users without an international credit card activate and renew their ChatGPT subscription through local payment methods such as Alipay and WeChat Pay, and we never ask for your account password.

Operating entity

• Company: HONG KONG AIGC LIMITED (香港大模型有限公司)
• Place of registration: Hong Kong SAR, China
• Registered address: RM 12, 6/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, KOWLOON, HONG KONG
• Contact email: support@getplus.ai (matches our domain, so you can verify it is really us)

What we promise

• Top-ups are usually delivered within 3-5 minutes of successful payment;
• Self-service checkout is available 24/7; live support is online daily 8:30am to midnight;
• 30-day warranty — a banned or lost account within the warranty period is compensated per policy, and a failed top-up is refunded in full;
• No account password required at any point, only the account email and the corresponding activation code;
• Invoices, contracts and corporate bank transfer are supported, and business buyers can go through our compliant procurement process.

For our full refund policy and warranty rules, please read the Terms of Service; for how we handle personal information, please read the Privacy Policy.

Contact us

For pre-sale questions, order issues or partnership inquiries, please visit our Contact Us page; business customers can go directly to the Business Procurement page.